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  • Strategic Planning – Top tool to keep your organization focused and your employees engaged

    • February 12, 2019
    • Posted by: Carol Webster
    • Category: management, Management Operating System, Operations Optimization
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    In my polls done during my training classes, less than 2 percent of working students indicate that they have given input to a strategic planning process at their workplace.  This means that executives are missing a prime opportunity to engage their staff in a meaningful way that adds value many time beyond the time spent

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  • Change Management – Ignore it and invite chaos!

    • April 9, 2017
    • Posted by: Carol Webster
    • Category: management, Management Operating System, Operations Optimization, Project Management, Uncategorized
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    Many of us can recall when things went badly in the roll out of a significant change event and we can identify, usually in hind sight, how it could have been prevented. We know that people interpret events based on their own experiences, its impact on their lives and their understanding of the circumstances surrounding

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  • Keeping our team engaged and supportive through major change

    • March 29, 2017
    • Posted by: Carol Webster
    • Category: management, Management Operating System, Operations Optimization, Project Management, Training
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    The OPTIMizer Vol 4, March 19, 2017 A blog of ideas, information and good practices that help transform operations processes and business results. The strategic planning session is over and we are all enthusiastic about the future. There is a sense of urgency to move to the next stage. Before you get in there Monday

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  • Great Strategic Plan! – So why are we not making good progress?

    • March 16, 2017
    • Posted by: Carol Webster
    • Category: management, Management Operating System, Operations Optimization, Training
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    Organizations spend a lot of effort and money on getting the leadership team together to plan for the future. That’s great! This wonderful effort is often diminished by the lack of coordination to develop a road map to get there; one that focuses on the team that needs to execute this strategy. There can be

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  • Is the other Opinion Welcome?

    • March 6, 2017
    • Posted by: Carol Webster
    • Category: management, Management Operating System, Operations Optimization, Training, Uncategorized
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    Let’s continue the conversation about articulating the strategic direction for the company. There are some great models for the visioning process. They typically involve competitive research and leading industry indicators being presented to carefully selected mid and top level executives who will meet, usually face-to-face to discuss, (very little) debate, agree and finally document a

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