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  • Change Management – Ignore it and invite chaos!

    • April 9, 2017
    • Posted by: Carol Webster
    • Category: management, Management Operating System, Operations Optimization, Project Management, Uncategorized
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    Many of us can recall when things went badly in the roll out of a significant change event and we can identify, usually in hind sight, how it could have been prevented. We know that people interpret events based on their own experiences, its impact on their lives and their understanding of the circumstances surrounding

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  • Keeping our team engaged and supportive through major change

    • March 29, 2017
    • Posted by: Carol Webster
    • Category: management, Management Operating System, Operations Optimization, Project Management, Training
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    The OPTIMizer Vol 4, March 19, 2017 A blog of ideas, information and good practices that help transform operations processes and business results. The strategic planning session is over and we are all enthusiastic about the future. There is a sense of urgency to move to the next stage. Before you get in there Monday

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